Marketplace Purchases
If your purchase includes a digital access pass, you will receive notification by email with a link to claim it. A one-time password will also be sent so you may login and view your collectible.
Digital Rewards
If you own a digital collectible or complete a challenge that meets eligibility requirements to receive a digital reward/bonus collectible, you will receive an email with a link to claim your digital reward.
Delivery of Physical Collectibles
If you purchase a physical collectible, you will be prompted to provide a shipping address at checkout.
Delivery is only available in the continental United States.
Please allow 8-10 weeks for delivery.
Experiences
If you purchase a 1-of-1 Legendary Series collectibles which comes with an in-person experience with the athlete, you will receive an email from OpenLocker within
48 hours
of purchase. Details of the experience will be arranged through an OpenLocker LockerRoom attendant in coordination with the athlete's availability and preferences. All travel expenses are your responsibility. OpenLocker reserves the right to change or substitute an experience at any time per
User Agreement.
